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Legal

Privacy Policy

Effective Date: July 1, 2026Last Updated: July 2026

1. Introduction

CTTO.tech LLC, doing business as Cibergente (“Cibergente,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information of visitors to cibergente.com (the “Website”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Website.

2. Information We Collect

a) Information you provide directly. When you complete a form on the Website — such as a newsletter sign-up, contact form, webinar registration, or resource download — we may collect information including your name, email address, company name, job title, and any message or details you choose to submit.

b) Information collected automatically. When you browse the Website, we and our service providers automatically collect certain technical information through cookies and similar tracking technologies, including your IP address, browser type, device type, pages visited, referring URLs, and interaction data (e.g., clicks, scroll depth, time on page).

c) Information from third-party platforms. If you interact with our content on LinkedIn, Instagram, Facebook, or other social platforms, those platforms may share limited engagement data with us in accordance with their own privacy policies.

3. Cookies and Tracking Technologies

We use cookies and similar technologies, including Google Analytics and the Meta Pixel, to understand how visitors use the Website, measure the performance of our content, and inform our marketing and content strategy. These tools may collect information such as pages viewed, session duration, referral source, and general demographic or interest categories.

You can control cookies through your browser settings, including blocking or deleting cookies. Please note that disabling cookies may affect certain features of the Website. Where required by applicable law, we will present a cookie consent banner allowing you to accept or decline non-essential cookies before they are set.

4. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through contact forms
  • Send newsletters, webinar invitations, and related communications you have opted into
  • Deliver requested resources, templates, or webinar access details
  • Understand how visitors engage with our content in order to improve the Website and our content strategy
  • Measure and optimize organic and paid marketing performance
  • Comply with legal obligations and enforce our Terms and Conditions

5. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who support our operations (e.g., email marketing platforms, webinar hosting tools, analytics providers, project management tools such as Asana), under obligations to protect your information
  • Professional advisors (legal, accounting) where necessary for our business operations
  • Regulatory or governmental authorities where required by applicable law
  • A successor entity in the event of a merger, acquisition, or sale of business assets

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Newsletter subscriber data is retained until you unsubscribe or request deletion.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time (via the unsubscribe link or by contacting us directly)
  • Object to or restrict certain processing of your information

To exercise any of these rights, please contact us using the details in Section 12 below. We will respond within a reasonable timeframe and in accordance with applicable law.

9. International Visitors and Cross-Border Data

Cibergente operates from Puerto Rico and serves clients across the United States, Latin America, and other global markets. If you access the Website from outside Puerto Rico, your information may be transferred to, stored, and processed in Puerto Rico or other jurisdictions where our service providers operate. By using the Website, you consent to this transfer, storage, and processing.

10. Children’s Privacy

The Website is intended for business professionals and is not directed at children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date above will reflect the most recent revision. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: